Shipping Policy
Effective Date: 7th November 2024
Thank you for visiting Cure Ever! We strive to ensure a smooth and timely delivery of all orders. This Shipping Policy outlines our shipping processes, estimated delivery times, and other relevant information to provide you with a clear understanding of how we handle order shipments.
1. Order Processing
- Processing Time: Once your order is placed, it will be processed within 1-2 business days (excluding weekends and holidays).
- Order Confirmation: You will receive an order confirmation email with tracking details once your order is shipped.
2. Shipping Times
We offer standard delivery within India and to select international destinations. Please review our estimated delivery times below:
a. Delivery Within India
- Estimated Delivery Time: Orders shipped within India typically arrive within 5-10 business days from the date of shipment.
- Shipping Charges: [Specify any shipping fees or offer details, such as free shipping above a certain order amount, if applicable].
b. International Delivery
- Estimated Delivery Time: Orders shipped outside India generally arrive within 10-15 business days from the date of shipment.
- Shipping Charges: [Specify international shipping fees, if applicable. Mention any countries where shipping is restricted.]
Please note that delivery times are estimated and may vary based on factors beyond our control, such as customs processing, local postal delays, or unforeseen circumstances.
3. Shipping Methods and Tracking
All orders are shipped using trusted carriers, and tracking information will be provided via email upon dispatch. You can use the tracking link provided to monitor your package’s status.
4. Delays and Issues
While we strive to deliver orders within the estimated time frame, delays may occur due to unforeseen circumstances. In the event of a delay, we will keep you updated with the latest tracking information. If your order is significantly delayed, please contact our Customer Support team for assistance.
5. Customs, Duties, and Taxes (for International Orders)
For orders shipped outside India, customs duties, taxes, or additional fees may apply based on the destination country’s regulations. These charges are the responsibility of the customer, and Cure Ever has no control over or liability for these fees. We recommend checking with your local customs office for detailed information before placing an order.
6. Incorrect Address and Undeliverable Packages
Please ensure that the shipping address provided during checkout is accurate and complete. Cure Ever is not responsible for delays or additional charges due to an incorrect address. In cases where a package is returned as undeliverable, the customer may be responsible for reshipping fees.
7. Contact Us
If you have questions or need assistance regarding your order or shipping, please contact our Customer Support team:
Email: info@cureever.com
Phone: +91 88892 98588
Address: Palak Beauty Parlour, House No.5, Mathura Vihar, Vijay Nagar, Jabalpur – 482001